ThinkWell is an emerging health systems development organization that is currently in a major growth phase. While our core area of work is health financing, we take a health systems approach that includes human resources for health, health information systems, private sector engagement, and research and evaluation. As part of the USAID Bangladesh Advancing Universal Health Care (AUHC) project, we are looking for a Service Development Lead. The AUHC project will transition the management of 399 Surjer Hashi Network (SHN) clinics that are currently being managed by 25 NGOs to a newly formed social enterprise. To prepare for this transition, and through-out the life of the project, there are continuous requirements of service development, modification and sales activities that will generate a significant amount of business for SHN to be sustainable. This role will be heavily involved in prototyping, validation and improvement across AUHC service portfolio that will generate significant revenue. This position is a full-time position based in Bangladesh AUHC project offices in Dhaka, Bangladesh.
Within the AUHC project, ThinkWell will lead the incubator unit which will provide strategic and technical support to the newly established Surjer Hashi (Smiling Sun) Network (SHN), a sustainable pro-poor social enterprise. You will work across the AUHC leadership and technical teams to assist with service development strategy, pilot and prototype activities so that USAID requirement on the service portfolio, sales and distribution and revenue generation are well performed. You will work closely with the senior management to design various health related services for B2B, B2C and B2G base for SHN. The network has been practicing an Access based database with 4.2 million service statistics every month. The incumbent will have the following responsibilities: