Kenya Country Manager

CH-Geneva | Other
1 month ago(12/20/2017 10:18 AM)
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ThinkWell is a health systems development organization that is in a major growth phase. Our focus is on driving transformation in the global health space by navigating pathways that will lead to more effective use of public and private resources in the health sector and ultimately better health for all.

The Kenya Country Manager position, based in Nairobi, will play a critical leadership and management role in the Strategic Purchasing for Family Planning (SP4FP) program – a five-year program that aims to support countries in developing health financing strategies that use strategic purchasing to contribute to the achievement of universal health coverage. Supported by the Bill & Melinda Gates Foundation, ThinkWell is working in collaboration with Marie Stopes International (MSI) to identify opportunities and co-design interventions with purchasers and policy makers in six countries (Indonesia, Philippines, Kenya, and 3 countries TBD) to more effectively purchase family planning.

The Kenya Country Manager will play an important part in shaping the design of the SP4FP program in Kenya. Our initial discussions suggest that one area of focus, within the wider strategic purchasing remit, will be on provider payment. National stakeholders have expressed particular interest in the ways in which NHIF manages payment for different FP services, both within the national scheme, and under managed schemes like Linda Mama. There is also interest in how Counties purchase services, whether through NHIF, through their own insurance schemes, or using other approaches like contracting or PBF.


Kenya is a dynamic, complex and exciting environment, and it is expected that the Country Manager will be able to adapt and respond to emerging opportunities both within the SP4FP program, and outside it. A successful Country Manager will look for opportunities to grow the ThinkWell portfolio in


The successful candidate will have experience in health financing and management of complex projects, and will need sophisticated political skills to navigate the complex environment in Kenya. The candidate will be prepared to work independently, and as part of a small, high level, distributed team. Open, frank, routine communication will be a priority, using calls as well as project team software to build a collaborative environment with the wider SP4FP team.

Job Location: This is a full-time position based in Nairobi, Kenya.
Reports to: SP4FP Deputy Director



  1. Actively engage key stakeholders in Kenya, supporting and guiding ongoing discussions around the purchasing of family planning. Deploy technical knowledge and experience to contribute to technical decision making. Build consensus with partners about ways in which SP4FP can best support plans going forward.
  2. Design and develop program objectives and key interventions. Agree these with ThinkWell program directors for approval. Iteratively review these plans with the ThinkWell team so that the program remains responsive to stakeholder requirements and the evolution of SP4FP in Kenya
  3. Ensure that program design includes rigorous monitoring and evaluation; evidence generation and learning are central to our theory of change. If appropriate, recommend external partners to support this part of the work; independent evaluation will lend credibility to the evidence. Support and contribute to the SP4FP inter-country learning agenda.
  4. Develop a program management plan for SP4FP Kenya to ensure effective implementation to meet agreed program objectives. Monitor progress through review of evidence, regular field visits, and meetings with policy makers and other partners, service providers, communities, and other stakeholders. Feedback progress through routine discussions with program directors. Propose and implement actions to maintain progress.
  5. Continue to manage relationships with key Kenya stakeholders, and periodically update stakeholder analysis to ensure that management is strategic and targeted. Design, organize and facilitate a SP4FP Kenya Technical Advisory Group of senior stakeholders to facilitate regular input throughout the program.
  6. In collaboration with partners, monitor strategic and environmental opportunities and challenges. Work together with the country partners and ThinkWell directors to adjust and refine strategy as needed to seize opportunities and mitigate risks.
  7. Identify and coordinate technical assistance requirements and ensure timely and high quality outputs; draft, review and recommend for approval all scopes of work for SP4FP sub-contracts and consultancy ToRs.
  8. Ensure the effective use of donor resources in Kenya, ensuring compliance with donor requirements at all levels (reporting, procurement, visibility, budget etc.).
  9. Develop and take ownership of a formal risk matrix for the country. Formally revise matrix every 6 months and present to SP4FP management.
  10. Perform other responsibilities, such as planning meetings, coordinating schedules and travel, composing and preparing correspondence, managing document sharing and knowledge capture.
  11. Promote the SP4FP program at external meetings and fora in Kenya, and engage in relevant networks for the purpose of learning, knowledge sharing and ThinkWell visibility.
  12. Actively participate in communication, engagement, and decision-making across the wider SP4FP team and within and across the project countries, with particular reference to Kenya’s neighboring countries.
  13. Act as ThinkWell’s representative in Kenya, working to establish ThinkWell’s reputation and future role in the country. Identify, develop and share potential opportunities for additional work for ThinkWell in country.
  14. The incumbent will be expected to travel within Kenya and periodically outside of Kenya to attend ThinkWell meetings.




  1. Masters level qualification or equivalent academic publications in public health, health economics, public administration, business/management, business administration or equivalent fields;
  2. Minimum of 5 years of relevant health systems work experience, for example in an academic institution, management consulting firm, bilateral or multilateral development agency, or development NGO;
  3. Strong project and people manager, with a proven track record of designing operations and successfully implementing complex programs with multiple partners and workstreams; 4 Expert level written and verbal communication skills;
  4. Fluent command of English;


  1. Technical expertise in health systems work, and specifically in health financing, including experience in policy engagement with national and county governments;
  2. Detailed understanding of the current health financing environment in Kenya, and specifically of NHIF;
  3. Clear understanding of the key public health issues facing Kenya, with a sense of the importance of primary and preventative health care in general and family planning in particular;
  4. Effective management of multiple projects, tasks and deadlines;
  5. Excellent interpersonal skills, approachable management style, and ability to build relationships and forge compromises;
  6. Demonstrated proactive approaches to problem-solving with strong decision-making capability;
  7. Strong skill set in coordinating and communicating with a virtual team;
  8. Ability to work in a lightly structured environment and effectively collaborate with remote team members;
  9. Ability to effectively set priorities and handle competing time and resource demands;
  10. Ability to manage client expectations and deliver on client needs;
  11. A combination of humility and confidence.


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